How Greet WorksDavid Xiao2020-10-29T12:06:37+00:00
Greet picks up
When customers call, Greet picks up right away.
Calls are diverted so your phone doesn’t ring every time
Callers hear a greeting customized for your business
Bensen’s AI phone software listens for the caller to speak in plain English
Unlike traditional IVRs, Greet’s AI-powered virtual receptionist understands when customers speak in plain English.
No need to dial 1 for this or dial 2 for that
Greet answers questions like “Are you open?” and “What’s your address?”
Greet texts back and responds
Greet provides answers when it can and transfers the call when needed.
Greet can send a text to callers who want to place an order or make a reservation with a link to do so online
Text from your landline number so customers know it’s from you
Callers always have the option to be transferred directly to speak with you and your employees
AI that works for your business
Bensen’s cutting-edge natural language processing technology makes AI work for your business.
Reduce phone interruptions
Businesses that use Greet experience 50% fewer phone interruptions.
Divert callers to online channels
Greet boosts online ordering and booking volume by 30%.
Always on and always available
Greet never rests so that even when you’re busy or closed, customers won’t be left hanging.
Two steps to launch
Setting up your virtual receptionist with Greet is easy.
1. Customize Your Experience
Don’t worry, we won’t bog you down in paperwork. Just provide a few details about your business like your phone number, online ordering or booking link, and what you’d like say to your callers when picking up, and we’ll create your customized experience.
Link your customized experience to your existing phone number. Our trained agents will guide you through the process, helping you contact your phone carrier and ensuring the experience performs to your satisfaction. Once the number is linked we’ll start answering your calls immediately.